Frequently asked questions
How many members do you have?
We have more than 12,000 enrolled members. We're not as big as some of the city agencies or the online dating agencies and that's to your benefit. We get to know our members personally.
How much will it cost me?
Our memberships are affordable, scalable and can be paid in instalments if required. When we chat with you and are aware of the level of service you require, we can inform you of the costs. These costs will be documented for you so you have full disclosure before making any financial commitment.
What sort of people join Serendipity?
All sorts. Think of any occupation you like and we would, more than likely, have at least one. We do specialise in introducing country people, so we do have lots of rural workers. Country towns still have doctors, nurses, single mums, builders, IT professionals, factory workers, plant operators, policemen and the list goes on. It doesn’t matter what you do or who you are, people crave, need or want a partner in life.
Do you have group dinners or single nights?
As a rule no. Occasionally, we have a large promotion, like a singles night. We prefer to concentrate on organising one-on-one introductions. This way we have more control and can introduce you to the right people.
How confidential is it?
We never divulge last names, addresses, place of work and we never give out phone numbers without permission.
Do I have to put my details on the web page?
No, that is totally up to you. We never publish anything on-line that would reveal your identity. Photos are an option but all names are fictitious, but the clients we profile are real.
How safe is the process of introduction?
We take great care in assuring confidentiality with regard to our client's personal information and advise them to take the usual, common sense precautions until they have met and feel comfortable with anyone we introduce.
For instance, though it appears nice to have the offer to pick you up from home or work, it is preferable in the first instance to meet at a pre-arranged time at a popular public venue. We suggest that you offer personal and workplace addresses and contact details only after you have met and feel comfortable yourself with the person to whom you have been introduced.
If, at any time, you have any reservations about a person to whom you have been introduced, please call us immediately. Your feedback is very important to us in further assisting you and other clients.
Do I have to take everyone I meet out to dinner?
No. In fact, we stongly advise our clients to take the opportunity at first introduction to limit their time to a brief catch up, maybe over a coffee, with a view to assessing their comfort level with the person they meet. Take this time to get to know a little of the people you meet; to look for common interests (hobbies, sport, etc). If there is a mutual feeling that an association may develop you can decide from that point on how you would like to spend your time.
Do I have to put my photo on the internet?
No, not at all, but do bear in mind that photos give a strong visual in support of the client profile.
Are the people you advertise real people?
Yes, they are real people, though we do change their names for reasons of confidentiality. Our clients are genuine people seeking long-term relationships, hopefully ending up in a permanent partnership.
